We want you to love your Velidora experience. If you are not satisfied, we’re here to help.
Returns:
Products can be returned within 7 days of delivery.
Items must be unused, sealed, and in original packaging.
Email us at [email protected] with your order ID and reason for return.
Non-Returnable Items:
Due to hygiene concerns, we cannot accept returns on opened or used products.
Refunds:
Once we receive and inspect the returned item, we’ll notify you of approval.
Refunds will be processed to your original payment method within 7–10 business days.
For damaged or wrong products received, contact us within 48 hours of delivery with photos.